{"id":1569,"date":"2023-03-09T13:37:58","date_gmt":"2023-03-09T12:37:58","guid":{"rendered":"https:\/\/www.welcomenext.com\/scormproxy\/?page_id=1569"},"modified":"2025-03-11T12:10:11","modified_gmt":"2025-03-11T11:10:11","slug":"about-us","status":"publish","type":"page","link":"https:\/\/welcomenext.com\/scormproxy\/en\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"

ABOUT US<\/h1><\/div><\/div><\/div><\/div><\/div>
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ABOUT scormPROXY<\/h2><\/span>
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scormPROXY<\/strong> is a product developed by WelcomeNext S.L.<\/a>, a company based in Madrid (Spain<\/strong>) with more than 10 years of experience<\/strong> in the development of technological solutions oriented to online training (elearning<\/strong>).<\/p>\n

We are experts in SCORM<\/strong> technology and we have created an ecosystem of solutions and services<\/strong> especially focused on training consultants, publishers and developers of e-learning.<\/p>\n

scormPROXY<\/strong> was launched on the market in 2017<\/strong> and already has a wide customer base in different countries.<\/p>\n<\/div>

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WE ARE IN THE CLOUD<\/h2><\/div>
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All of our products and services are hosted in the cloud. We have a powerful technical infrastructure of servers that allows us to offer the highest quality and reliability.<\/p>\n<\/div>

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WHE ARE HTML<\/h2><\/div>
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All of our products and solutions are developed using cutting-edge HTML, incorporating the latest technologies and trends. We are compatible with any device: PCs, Macs, tablets, smartphones, etc.<\/p>\n<\/div>

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WE LOVE WHAT WE DO<\/h2><\/div>
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We have been offering services and solutions in the world of online training for more than 15 years. We have learnt a lot from all of the clients we have worked for and we love what we do.<\/p>\n<\/div>

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DATA PROTECTION<\/h2><\/div>

We comply with the General Data Protection Regulation (GDPR)<\/h3><\/h3><\/div><\/div><\/div>

WelcomeNext is a Spanish company that strictly complies with the European Union\u2019s\u00a0General Data Protection Regulation<\/strong>.<\/h4>\n

Likewise, our\u00a0scorm cloud<\/strong>\u00a0solution, our servers and databases where personal data is hosted, are located in Data Centres in Europe. These Data Centres also comply with all the provisions of the General Data Protection Regulation.<\/h4>\n<\/div><\/div><\/div>
\"Cumplimos<\/span><\/div><\/div><\/div><\/div><\/div>

Our technological infraestructure<\/h2><\/div>
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scormPROXY<\/strong> uses Oracle Cloud Infrastructure (OCI) <\/b>services for the web application, database, load balancing and service monitoring. For the storage and distribution of content through high-performance servers, we use Oracle Object Storage Infrastructure<\/b>.<\/p>\n

All our infrastructure is redundant<\/strong>, scalable<\/strong> and flexible<\/strong>, that is, it is designed to support any workload and always guarantee a good experience for the end user<\/strong>.<\/p>\n

We have different automatic monitoring tools<\/strong> that allow us to monitor the state of the system at all times and act immediately in the event of any incident.<\/p>\n

The database<\/strong> where all the information is stored, including sensitive information with personal data<\/strong>, is hosted in a Oracle’s Data Center located in Germany (Frankfurt)<\/strong>, Europe<\/strong>, which guarantees the highest standards of confidentiality and protection of any personal data stored.<\/p>\n<\/div><\/div><\/div>

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Content servers<\/h2><\/div>
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All your courses are stored and replicated on four high-performance servers, located in Germany (Erope)<\/b>, United States (North America)<\/strong>, Brazil (Latin America) <\/strong>and Singapur (Asia)<\/strong>.<\/p>\n

Apart from these servers, we have a network of more than 300 cache nodes<\/strong> throughout the world that allow content to be distributed to users from the nearest data center<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Our guarantees and security measures – SLA<\/h2><\/div>
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WelcomeNext guarantees 99.9% availability<\/strong> in the service. In case of serious incidents or suspension of service for more than 3 hours, WelcomeNext will discount from the next invoice issued to the CLIENT, the amount that is proportionate to the duration of the service disruption.<\/p>\n

Backups<\/strong><\/span><\/h4>\n

Backup copies of all the scormPROXY system used by the CLIENT will be made on a daily basis, as well as of its specific configuration. This will also include copies of all information stored in the system (databases, documents, etc.).<\/p>\n

Backup files shall be transported through a communications network with certain security measures and secure protocols.<\/p>\n

WelcomeNext shall store daily backups for a maximum of 7 days.<\/p>\n

Functions and duties of the staff of WELCOMENEXT<\/strong><\/span><\/h4>\n

Access to the scormPROXY system and to the data therein contained shall be provided to both analysts\/programmers of the WELCOMENEXT team, and system technician, who shall develop the following tasks:<\/p>\n